Stress Management

 

Course Overview

The course provides the participants with a time and space to develop inner strengths in order to cope with stress in the turbulent business environment. It is focused on activities that offer valuable methodology to an individual who is at times overwhelmed with responsibilities in private and professional sphere. The methodology of the course is reflection and action oriented and enables raising awareness of individual’s perception, openness and curiosity. It empowers the participants to direct their attention to the current experience, awareness of their thoughts, emotions, body and external events. We discuss sources of stress in our lives and look at tools we can integrate into our lives in order to cope with it by using several stress management strategies and techniques.

Aims and objectives

  • introduce various options in dealing with stress
  • discuss participants’ experiences in stressful situations – experience sharing and solutions seeking
  • empower participants to manage stress in their personal and professional situations
  • practically implement several contemporary organizational and personal stress management tools
  • provide references for further research and stress management

 

Teaching and learning methods

Ex-cathedra introduction of the main theories and constructs, discussion, experience sharing, appreciative inquiry methodology, pair interviews, meditation – loving kindness – mindfulness, technique of searching for  various scenarios, triangle thought-behavior-emotion, self-observation, readings, automatic writing, technique more of… ( instead of less of …), problem solving exercise IDEAS (Identify the problem-Determine the options, Evaluate options and choose the best, Act, See if it worked), rumination exercise, thinking mistakes, technique of redirecting the attention

 

Course evaluation

In-class active participation

40%

Group work

40%

Online participation

20%

 

Monitoring and evaluation of the course

Upon the completion of the training each student will be able to assess the following areas:

  1. Teaching method
  2. Tools and materials used in the training
  3. Assessment of anticipated and gained know-how
  4. Recommendations for improvement

 

About the lecturer


 

Judita Peterlin, PhD, is an Assistant Professor of management and organizational theory at the Faculty of Economics, University of Ljubljaan. She is working as a research and teaching assistant at the Faculty of Economics, University of Ljubljana. In the study year 2016/17 she is a teaching assistant at the following courses: Foundations of management and organization, Foundations of management, Management – English Track, Knowledge management, and Advanced management. She is also teaching courses Management in Healthcare and Organization and management in nursing. Her main research interests are: leadership development, social innovation, sustainability. She enjoys nature, listening to inspiring minds and finding creative solutions to existing challenges of our society and planet, therefore she is honored to be a part of the program’s community.


About the project

The goal of the project is to bridge the gap between the qualitative outputs of educational provisions and industry needs by offering innovative approach in learning and praxis and substantial data for informed policy making.

The specific objectives (SO) of the project are:

SO1: To develop and deliver innovative educational method based on education-in-action of soft skills in order to enhance the quality of education offered in VET schools;

SO2:  To increase the cooperation between educational institutions and industry for improvement of educational outputs and increasing the employability rate of tertiary VET learners, youth workers, and young entrepreneurs and professionals.

SO3: To enhance the VET system by improving utilization ICT tools for provision of combined learning and comprehensive data provision for policy and decision makers.

 

As part of the Erasmus + programme: Strategic Partnerships in VET the project target group is focused on the partners’ employees in order to increase their capacities.

The partners, as added value to the project, have opened the Short-term joint staff training events to vocational students.

 

Lead partner of the project is:

M6 Educational Center

Partners in the project are:

Idea OK, consulting and education;

Macedonian human resources association (MHRA);

Italian human resources association (AIDP); and

University of Ljubljana, Faculty of Economics


 

 

About the partner

University of Ljubljana (UL) was established in 1919; today it has 50.000 undergraduate and postgraduate students, taking over 300 different undergraduate and postgraduate study programmes. It employs approximately 6,000 higher education teachers, researchers, assistants and administrative staff in 23 faculties and 3 arts academies. UL is listed amongst the top 500 universities in the world and has also close ties with Slovenian companies and foreign enterprises.

Faculty of Economics, University of Ljubljana (FELU) is a member of UL, has over 6000 students, and is triple accredited school: EQUIS – European accreditation, AACSB – U.S. accreditation, and AMBA – international MBA accreditation. The school operates 2 undergraduate programmes that offer 12 areas of specialization for students, including two areas of specialization in English language, 15 graduate programmes, including 13 programmes offered in English language and 3 programmes conducted at FELU's campuses abroad, and a PhD programme in English; 180 international agreements with partner institutions and over 500 foreign exchange students per year.


Cross-cultural Communications

Course Overview

In today’s increasingly globalized world, people from completely different countries and cultures are engaging directly more than at any other time in history. This increased interaction via social media, multi-national business and ever-expanding tourism sectors means that improved cross-cultural communications skills are essential for those working or studying in a multicultural environment. This course explores the various types of cross-cultural communication, includingdistinctions in language usage, cultural behavioral differences, non-verbal communications tendencies and different perceptions of time, among others. After isolating these factors, the course presents strategies for how we can implement better cross-cultural communications strategies, in order to attain greater success in business, studies, leadership and general life in a globalized environment.

Aims and objective

1.       Define the term ‘cross-culture communications’ and emphasize its importance as a skill

2.       Identify the different types of cross-culture communications (linguistic/behavioral/non-verbal/cultural) and why awareness of differences is so important

3.       Understand how leadership and diplomatic challenges can be addressed by more effective communications strategies

4.       Assess the impact that cross-cultural communications failures can have for business and other relationships

5.     Embracing change and anticipating the future of communications development

 

Teaching and learning methods

 

 The course will be taught through a verbal presentation complemented by text and visuals. If desired, an interactive component or feedback aspect can be included as well.

 

Course evaluation

In-class active participation

40%

Group work

40%

Online participation

20%

 

Monitoring and evaluation of the course

Upon the completion of the training each student will be able to assess the following areas:

  1. Teaching method
  2. Tools and materials used in the training
  3. Assessment of anticipated and gained know-how
  4. Recommendations for improvement

 

About the lecturer

               


Chris Deliso is an American consultant, journalist, and author with almost 20 years’ experience working with diverse international audiences. In addition to writing for some of the world’s largest and most influential media, such as The Economist, Lonely Planet travel guides and numerous magazines and newspapers. Also, he gives frequent presentations and seminars on topics ranging from journalism best practices and cross-cultural communications for universities and companies, to current events, diplomacy and security issues for the US govt. 


Chris holds an honors MPhil with Honours in Byzantine Studies (Oxford University, 1999), and is the author of several books. His work can be seen on his website, www.chrisdeliso.com.


About the project

The goal of the project is to bridge the gap between the qualitative outputs of educational provisions and industry needs by offering innovative approach in learning and praxis and substantial data for informed policy making.

 

The specific objectives (SO) of the project are:

SO1: To develop and deliver innovative educational method based on education-in-action of soft skills in order to enhance the quality of education offered in VET schools;

SO2:  To increase the cooperation between educational institutions and industry for improvement of educational outputs and increasing the employability rate of tertiary VET learners, youth workers, and young entrepreneurs and professionals.

SO3: To enhance the VET system by improving utilization ICT tools for provision of combined learning and comprehensive data provision for policy and decision makers.

 

As part of the Erasmus + programme: Strategic Partnerships in VET the project target group is focused on the partners’ employees in order to increase their capacities.

The partners, as added value to the project, have opened the Short-term joint staff training events to vocational students.

 

Lead partner of the project is:

M6 Educational Center

Partners in the project are:

Idea OK, consulting and education;

Macedonian human resources association (MHRA);

Italian human resources association (AIDP); and

University of Ljubljana, Faculty of Economics

 

About the partner

 

The M6 Educational Centre was founded with the aim of creating a leading institution for lifelong professional Business training. The M6 Educational Centre seeks to serve the local business community needs stemming from: 

·         The need for applied knowledge among incoming university graduates

·         The outdated level of knowledge among seasoned staff

·         The opportunity to bring higher-quality Western business training to Macedonia and the immediate region

 

M6 EC, as a pioneer in the field of lifelong learning processes in Macedonia, has continuously provided business education and training for more than eight years, and has become a source of relevant and applicable knowledge to organizations in the region. The Centre has been active in the organization of educational events for managers and professionals from large, medium and small enterprises, and the benefits of these events extend from gaining new knowledge and job skills, to extensive networking for professionals from our region.

 

The objectives of M6 EC are: Creating a community of new leaders through access to unique, targeted, and exclusive training programs and established international lecturers for senior and upcoming managers; Developing and fostering entrepreneurial skills; Establishing a connection between the Centre's program and best practices in relevant Western companies;  Establishing a practical link between the program offering and the desired development of the participants and the organizations they represent. The Centre employs a life-long learning approach whereby current and applied perspectives to traditional business disciplines are added and built on through a continuously changing annual syllabus of seminars and workshops which are carefully designed and influenced by participating companies through an ongoing needs assessment, implementation and feedback methodology. As part of the Corporate Social Responsibility activities, M6 EC has extended its aim to encompass the civil society and social entrepreneurship needs by providing them with access to know-how regarding improvements of the non-profit operational management.

 

The M6 Educational Centre has established itself as leader in non-formal and highly customized educational curriculum which are based on continuous revision and assessments in order to provide best fit for the needs of the participants. Since its establishment, M6 EC has organized more than 70 highly advanced educational seminars and workshops modeled on the principles of education-in-action (applicable know-how). In addition, M6 has organized more than100 multiplier and dissemination events related to the education-in-action and promotion of lifelong learning.



“Digital literacy”

Course Overview

The mission of this digital literacy course is to empower students to become lifelong learners and well-rounded individuals. The goal is to teach and assess basic digital concepts and skills necessary for 21st century learning, so that students can use computer technology in everyday life to develop new social and economic opportunities for themselves, their families, and their communities. This course is designed to equip students with many of the needed computer skills to excel in a digital world. They will be exposed to a broad range of computer technology, safety and ethics concepts, applications and the internet.

Some of the programs that we will utilize in the course: Microsoft Word /Microsoft PowerPoint /Microsoft Excel/ GoogleSites/Blogging/Networking/Prezi/SurveyMonkey

Aims and objectives

The aim of this course is to provide students with entry-level experience with practical applications through hands-on use of word processing, presentation, spreadsheets, Internet, communication and research tools.

The objectives of the course are to help the students

·         learn about the basic computer operations and concepts (networks, storage, cloud technologies)

·         explain and demonstrate how a user can manipulate folders to organize files on a disk and online

·         demonstrate safe computing practices and safe, effective use of cloud communication tools

·         demonstrate the use of the appropriate search techniques to locate information in electronic databases and on the Internet, and assess the reliability of the information source; and

·         create and modify word processing, spreadsheet, and electronic presentation documents using appropriate features of the selected application.

 

Teaching and learning methods

The course will be 45min long, held on English in a form of a workshop. Exercises (individual and group) and case studies will be used, so can students gain on hand knowledge, experience the team work, demonstrate their interpersonal and communication skills. Literature will be provided in advance. For each class a PPT will be prepared with a video guide that will encompass the materials in more details.

 

Course evaluation

In-class active participation

40%

Group work

40%

Online participation

20%

 

 

Monitoring and evaluation of the course

Upon the completion of the training each student will be able to assess the following areas:

  1. Teaching method
  2. Tools and materials used in the training
  3. Assessment of anticipated and gained know-how
  4. Recommendations for improvement

About the lecturer

               


Sofija Bogeva - Management consultant and trainer with 5+ years of experience working in various sectors: IT sector, Public sector, Consulting, Production. With a M.Sc in Management of innovation from Goldsmiths University of London. Practical experience with many primary and secondary research digital research techniques and methods.

Relevant experience with the topic:

·         Mentor in Design Thinking (Design Thinking Winter School)

·         Trainer for social entrepreneurship (project ENTER Social Entrepreneurship)

·         Project manager on few project for strategy development

·         Researcher (Project: Smart Lives with Energy Saving Trust UK and Goldsmiths university)

·         Mentor for Business plan development (#OdTebeZavisi Climate change competition by UNDP,USAID, Swiss Embassy)

·         Trainer and consultant (Project for implementation of quality management system, information security systems, ISO e-documents management,  Systems for Personal Data Protection)


About the project

The goal of the project is to bridge the gap between the qualitative outputs of educational provisions and industry needs by offering innovative approach in learning and praxis and substantial data for informed policy making.

 

The specific objectives (SO) of the project are:

SO1: To develop and deliver innovative educational method based on education-in-action of soft skills in order to enhance the quality of education offered in VET schools;

SO2:  To increase the cooperation between educational institutions and industry for improvement of educational outputs and increasing the employability rate of tertiary VET learners, youth workers, and young entrepreneurs and professionals.

SO3: To enhance the VET system by improving utilization ICT tools for provision of combined learning and comprehensive data provision for policy and decision makers.

 

As part of the Erasmus + programme: Strategic Partnerships in VET the project target group is focused on the partners’ employees in order to increase their capacities.

The partners, as added value to the project, have opened the Short-term joint staff training events to vocational students.

 

Lead partner of the project is:

M6 Educational Center

Partners in the project are:

Idea OK, consulting and education;

Macedonian human resources association (MHRA);

Italian human resources association (AIDP); and

University of Ljubljana, Faculty of Economics


 

 

About the partner

Idea OK is specialized company providing services in education and training. Its specialized in providing in-depth analysis of company needs and provides training which is customized to clients’ needs and applicable in practice. Taking on clients’ fundamental challenges, we make lasting change to the organizations that are vital for people’s well-being and prosperity.

In its portfolio Idea OK has a wide range of experts which deliver cross-sectoral trainings. Our approach is governed by the need to establish a clear and engaging consulting process that offers structure and predictability as well as flexibility to meet unforeseen needs. Its main focus is developing of core and transferable skills. Our main learning target group are professionals and in-house trainees.

Idea OK has a portfolio of realized projects in various capacity building modules ranging from big companies/corporations to public institutions and local governments. It has been also engaged in various assessments and baseline studies for economic development (local and cross-border).

“Presentation skills”

Course Overview

The presentation skills are crucial in every profession as well as in the private live. This workshop will help you to structure and customize the presentations on the unique way relevant for different audiences. The main goal is to keep the attention of the audience and send the message on the most appropriate way without any visible anxiety. During the workshop, there will be many practical exercises, questionnaires and tools for successful presentation.

 

Aims and objectives

  • To increase the knowledge about what is presentation and which are the key elements of the successful presentation.
  • To recognize the steps and the key activities needed for successful presentation.
  • To become aware about the barriers for the successful presentation.
  • To develop the potential for efficient use of the tools and techniques for presentation.
  • To understand the communicational styles of the audience.
  • To overcome the fear and anxiety for public speaking.

 

Teaching and learning methods

Interactive approach that include the following:

  • Group work
  • Practical exercises
  • Discussions
  • Audio visual methods
  • Case studies
  • Questionnaires for self assessment
  • Power point presentations

 

Course evaluation

In-class active participation

40%

Group work

40%

Online participation

20%

 

 

Monitoring and evaluation of the course

Upon the completion of the training each student will be able to assess the following areas:

  1. Teaching method
  2. Tools and materials used in the training
  3. Assessment of anticipated and gained know-how
  4. Recommendations for improvement

About the lecturer

               


Blagica is a lecturer and Head of the department for Marketing and Management Studies at International Business College Mitrovica. Furthermore, she is the creator and general manager of Embra Corporation-Center for training, consulting and research in the field of Human Resources Management. She obtained her M.Sc. in Psychology and Counseling at the University of Sheffield, Thessaloniki, Greece and Doctor of Business Administration (DBA) level at American Heritage University, Southern California.

She is Certified Management Consultant, Global Career Development Facilitator and Trainer, Mental Health Facilitator Master Trainer as well as licensed Gestalt psychologist. She has been involved in more than 100 regional and international projects in the field of Human Development as a trainer, consultant, researcher, counselor etc. See has trained more than 2000 students, managers and employees in private, public and NGO’s sector and has over 20 publications and conference presentations until now. Blagica is also an active member of the Macedonian Human Resources Association since 2012.


 

About the project

 

The goal of the project is to bridge the gap between the qualitative outputs of educational provisions and industry needs by offering innovative approach in learning and praxis and substantial data for informed policy making.

 

The specific objectives (SO) of the project are:

SO1: To develop and deliver innovative educational method based on education-in-action of soft skills in order to enhance the quality of education offered in VET schools;

SO2:  To increase the cooperation between educational institutions and industry for improvement of educational outputs and increasing the employability rate of tertiary VET learners, youth workers, and young entrepreneurs and professionals.

SO3: To enhance the VET system by improving utilization ICT tools for provision of combined learning and comprehensive data provision for policy and decision makers.

 

As part of the Erasmus + programme: Strategic Partnerships in VET the project target group is focused on the partners’ employees in order to increase their capacities.

The partners, as added value to the project, have opened the Short-term joint staff training events to vocational students.

 

 

 

 

Lead partner of the project is:

M6 Educational Center

Partners in the project are:

Idea OK, consulting and education;

Macedonian human resources association (MHRA);

Italian human resources association (AIDP); and

University of Ljubljana, Faculty of Economics


 

About the partner


The Macedonian Human Resource Association (MHRA) is a professional, non-governmental, non-political, and non for profit association of citizens, founded in 2009 by 55 individuals - professionals from the human resources management field, for the purpose of engaging in actions and activities related to workforce skills development, promotion of the people management concept, standardization of the informal education and promotion of the lifelong learning concept.

 

Mission: MHRA supports, promotes and develops the human resource management profession.

 

Vision: Development of the people and organizations.

 

On a medium term, the Association works towards strengthening its role in enhancing the knowledge and skills of the workforce in the country, as a key factor for economic growth and development. One of the Association’s strategic plans is to develop the so-called soft skills among young people, implementation of projects to improve the quality of the workforce in the public administration, small and medium-sized enterprises.

 

In its membership portfolio MHRA has active base of more than 120 members annually. The diverse membership encompasses more than 60 companies from the public and private sector. The MHRA model of association functions as an open platform that integrates individuals at all stages of career development (general managers, HR managers, consultants, training providers, job mediation professionals, employees, professors, representatives of the public sector including students and unemployed).

 

MHRA is internationally established and recognized as an official member of the European Association for People Management –EAPM since 2012 which also means it is a member of the bigger professional network the World Federation of People Management Associations (WFPMA). MHRA’s collaborative network, on national level, involves organizations like: Standardization Institute of the RM, IT Chamber of commerce, Business Confederation in Macedonia, the National coordinative body for corporate social responsibility and the Organization of Employers of Macedonia among others. Its international scope and impact, MHRA is building based on collaboration with sister organizations among which most frequently with the Italian, Bulgarian, German, Slovenian HR associations.


Course Overview

It is expected that future business leaders are socially responsible on a public and global stage.

Managers and business leaders increasingly find themselves confronted with a growing range of complex ethical issue.

The overall aim of this course is to provide participants with the basic knowledge and basic practical skills of Business Ethics.


Aims and objectives

     Knowledge and understanding of business ethics overview

     The importance of business ethics

     Ethics and Laws

Benefits of managing ethics in the Workplace

 

Teaching and learning methods

Combination of interactive lectures, online support, individual and group work will be applied. Lectures will generally be used to set out the scope of particular area. The course makes use of a range of learning tools which are designed to achieve basic knowledge and understanding of Business Ethics.


 

Course evaluation

In-class active participation

40%

Group work

40%

Online participation

20%

 

Monitoring and evaluation of the course

Upon the completion of the training each student will be able to assess the following areas:

  1. Teaching method
  2. Tools and materials used in the training
  3. Assessment of anticipated and gained know-how
  4. Recommendations for improvement


About the lecturer

               

Author

Current position and title:

Head of department of legal affairs and HR and FIDIC Contract and claim manager at GD Granit AD Skopje

Member of the board of the trustees of M6 Educational Centre

Relevant experience with the topic: 7 years

List various industries that you have worked with:

Production industry

Pharmacy industry

Construction industry

Educational Background (last, highest):

Bachelor of Law, University Ss.Cyril and Methodius, Faculty of Law-Skopje

BAR

Construction Law Summer School 2015 at Cambridge University, Fitzwilliam College, United Kingdom - intensive update of various construction law practice under Common and Civil law jurisdictions. FIDIC, NEC3, EPC Contracts, Termination, Claims, Variations, CAR, Insurance Construction law, International Construction law, Dispute, DAB, ADR, Mediation, International Contracting and negotiation, Bonds and guarantees, time&delay in construction contracts, International Arbitration, ect..



About the project

The goal of the project is to bridge the gap between the qualitative outputs of educational provisions and industry needs by offering innovative approach in learning and praxis and substantial data for informed policy making.

 

The specific objectives (SO) of the project are:

SO1: To develop and deliver innovative educational method based on education-in-action of soft skills in order to enhance the quality of education offered in VET schools;

SO2:  To increase the cooperation between educational institutions and industry for improvement of educational outputs and increasing the employability rate of tertiary VET learners, youth workers, and young entrepreneurs and professionals.

SO3: To enhance the VET system by improving utilization ICT tools for provision of combined learning and comprehensive data provision for policy and decision makers.

 

As part of the Erasmus + programme: Strategic Partnerships in VET the project target group is focused on the partners’ employees in order to increase their capacities.

The partners, as added value to the project, have opened the Short-term joint staff training events to vocational students.

 

Lead partner of the project is:

M6 Educational Center

Partners in the project are:

Idea OK, consulting and education;

Macedonian human resources association (MHRA);

Italian human resources association (AIDP); and

University of Ljubljana, Faculty of Economics


 

 

 

About the partner

The M6 Educational Centre was founded with the aim of creating a leading institution for lifelong professional Business training. The M6 Educational Centre seeks to serve the local business community needs stemming from: 


•  The need for applied knowledge among incoming university graduates
•  The outdated level of knowledge among seasoned staff
• The opportunity to bring higher-quality Western business training to Macedonia and the immediate region

 

M6 EC, as a pioneer in the field of lifelong learning processes in Macedonia, has continuously provided business education and training for more than eight years, and has become a source of relevant and applicable knowledge to organizations in the region. The Centre has been active in the organization of educational events for managers and professionals from large, medium and small enterprises, and the benefits of these events extend from gaining new knowledge and job skills, to extensive networking for professionals from our region.

 

The objectives of M6 EC are: Creating a community of new leaders through access to unique, targeted, and exclusive training programs and established international lecturers for senior and upcoming managers; Developing and fostering entrepreneurial skills; Establishing a connection between the Centre's program and best practices in relevant Western companies;  Establishing a practical link between the program offering and the desired development of the participants and the organizations they represent. The Centre employs a life-long learning approach whereby current and applied perspectives to traditional business disciplines are added and built on through a continuously changing annual syllabus of seminars and workshops which are carefully designed and influenced by participating companies through an ongoing needs assessment, implementation and feedback methodology. As part of the Corporate Social Responsibility activities, M6 EC has extended its aim to encompass the civil society and social entrepreneurship needs by providing them with access to know-how regarding improvements of the non-profit operational management.

 

The M6 Educational Centre has established itself as leader in non-formal and highly customized educational curriculum which are based on continuous revision and assessments in order to provide best fit for the needs of the participants. Since its establishment, M6 EC has organized more than 70 highly advanced educational seminars and workshops modeled on the principles of education-in-action (applicable know-how). In addition, M6 has organized more than 100 multiplier and dissemination events related to the education-in-action and promotion of lifelong learning.