Strategic Management

Course Overview

The training methodology will be based on the participatory learning and is focused on strategic management - method, process, tools, structure and exchange of experiences.

The goal of the training is to provide and to present tools and materials for developing strategic management skills. By introduction of the basic concepts on strategic management. Visioning, establishment values and mission for the company/entity. Stakeholder analysis (defining the key stakeholders – positive/negative/neutral, institutional analysis > organizational structures) and situation analysis (defining the main issue/field of activity). Setting objectives, priorities and measures of the strategy and values for measurement – indicators. Practical and operational implementation of the defined strategy – Action Plan.

Aims and objectives

At the end of the training the participants will:

  • Understand the importance of strategic management and planning – understanding of the context;
  • Know the importance of defining vision, mission and values for the company/entity;
  • The importance of stakeholder (actors) and situation (factor) analysis;
  • Know to do analysis of the external factors – PEST-EL analysis;
  • Know to do analysis of internal and external  / positive and negative parameters – SWOT analysis;
  • Be able to identify, analyse, prioritize and establish the objectives, priorities and measures of the strategy;
  • Know how and why to establish indicators, how to do the measurement  monitor and evaluation (are we making a progress or NOT);
  • Know who will do what, for whom, when, where and the level of improvement - Action planning.

 

Teaching and learning methods

The methods that will be used are:

  • Power Point Presentations;
  • Printed materials;
  • Interactive approach with the participants;
  • Group work and presentations of the practical work;
  • Group discussions with the participants (panel discussions, debates, experience sharing).

 

Course evaluation

In-class active participation

40%

Group work

40%

Online participation

20%

 

Monitoring and evaluation of the course

Upon the completion of the training each student will be able to assess the following areas:

  1. Teaching method
  2. Tools and materials used in the training
  3. Assessment of anticipated and gained know-how
  4. Recommendations for improvement

About the lecturer

               


Mr. Bytyqi has an extensive experience in working on EU programmes as expert especially in the IPA cross-border programme. He is a former Key Expert CBC Coordinator, Technical Assistance for Cross-border Cooperation Programme. Also, he has experience in managing large association such as Economic Chamber of North West Macedonia where he served as Executive Director.

His career as trainer started in MCMS where he was responsible for more than 100 projects and delivered more than 300 trainings and consultancies in the fields of organization strengthening, Project Cycle Management, Logical Framework Approach, Monitoring and Evaluation, Financial Sustainability and Resources and strategic planning.



About the project

The goal of the project is to bridge the gap between the qualitative outputs of educational provisions and industry needs by offering innovative approach in learning and praxis and substantial data for informed policy making.

 

The specific objectives (SO) of the project are:

SO1: To develop and deliver innovative educational method based on education-in-action of soft skills in order to enhance the quality of education offered in VET schools;

SO2:  To increase the cooperation between educational institutions and industry for improvement of educational outputs and increasing the employability rate of tertiary VET learners, youth workers, and young entrepreneurs and professionals.

SO3: To enhance the VET system by improving utilization ICT tools for provision of combined learning and comprehensive data provision for policy and decision makers.

 

As part of the Erasmus + programme: Strategic Partnerships in VET the project target group is focused on the partners’ employees in order to increase their capacities.

The partners, as added value to the project, have opened the Short-term joint staff training events to vocational students.

 

Lead partner of the project is:

M6 Educational Center

Partners in the project are:

Idea OK, consulting and education;

Macedonian human resources association (MHRA);

Italian human resources association (AIDP); and

University of Ljubljana, Faculty of Economics


 

 

 

About the partner

Idea OK is specialized company providing services in education and training. Its specialized in providing in-depth analysis of company needs and provides training which is customized to clients’ needs and applicable in practice. Taking on clients’ fundamental challenges, we make lasting change to the organizations that are vital for people’s well-being and prosperity.

In its portfolio Idea OK has a wide range of experts which deliver cross-sectoral trainings. Our approach is governed by the need to establish a clear and engaging consulting process that offers structure and predictability as well as flexibility to meet unforeseen needs. Its main focus is developing of core and transferable skills. Our main learning target group are professionals and in-house trainees.

Idea OK has a portfolio of realized projects in various capacity building modules ranging from big companies/corporations to public institutions and local governments. It has been also engaged in various assessments and baseline studies for economic development (local and cross-border).

Introduction to Business

 

Course Overview

This course is designed to introduce students to basic categories in business. The course will focus on cost and their different classifications, break-even point and CVP analysis and relevant costs for decision making. Lectures will stimulate students to think about theoretical concepts and to look for answers to practical questions.

Aims and objectives

  • To develop knowledge that enables faster and better understanding of specific business courses in further study years.
  • To develop understanding of the nature and problems of business processes in companies and other organizations.
  • To manage costs and overall performance in organizations.

Teaching and learning methods

Tutorials are intended for solving practical cases thereby refreshing the topics from lectures and discovering relationships between business theory and practice.

 

Course evaluation

In-class active participation

40%

Group work

40%

Online participation

20%

 

Monitoring and evaluation of the course

Upon the completion of the training each student will be able to assess the following areas:

  1. Teaching method
  2. Tools and materials used in the training
  3. Assessment of anticipated and gained know-how
  4. Recommendations for improvement

About the lecturer

               


Metka Tekavčič, Ph.D.,  a full professor  and dean at the Faculty of Economics, University of Ljubljana. She was elected as dean of the FELU in 2013. From 2001 to 2007 professor Tekavčič was vice-dean at the FELU. From 1999 to 2001 she was also the Head of the Academic Unit of Management and Organization. Her research interest lies in the fields of cost and performance management, as well as non-profit and especially education management. She has attended many international conferences, where she has presented papers from her research areas. She has published several research articles in Slovene, other European, and US peer-reviewed journals. She is a member of editorial boards in several prominent journals from her research field. She has vast experiences in teaching at both undergraduate and graduate leves and she also regularly teaches in managerial training programs.


About the project

The goal of the project is to bridge the gap between the qualitative outputs of educational provisions and industry needs by offering innovative approach in learning and praxis and substantial data for informed policy making.

 

The specific objectives (SO) of the project are:

SO1: To develop and deliver innovative educational method based on education-in-action of soft skills in order to enhance the quality of education offered in VET schools;

SO2:  To increase the cooperation between educational institutions and industry for improvement of educational outputs and increasing the employability rate of tertiary VET learners, youth workers, and young entrepreneurs and professionals.

SO3: To enhance the VET system by improving utilization ICT tools for provision of combined learning and comprehensive data provision for policy and decision makers.

 

As part of the Erasmus + programme: Strategic Partnerships in VET the project target group is focused on the partners’ employees in order to increase their capacities.

The partners, as added value to the project, have opened the Short-term joint staff training events to vocational students.

 

Lead partner of the project is:

M6 Educational Center

Partners in the project are:

Idea OK, consulting and education;

Macedonian human resources association (MHRA);

Italian human resources association (AIDP); and

University of Ljubljana, Faculty of Economics

 

 

About the partner

University of Ljubljana (UL) was established in 1919; today it has 50.000 undergraduate and postgraduate students, taking over 300 different undergraduate and postgraduate study programmes. It employs approximately 6,000 higher education teachers, researchers, assistants and administrative staff in 23 faculties and 3 arts academies. UL is listed amongst the top 500 universities in the world and has also close ties with Slovenian companies and foreign enterprises.

Faculty of Economics, University of Ljubljana (FELU) is a member of UL, has over 6000 students, and is triple accredited school: EQUIS – European accreditation, AACSB – U.S. accreditation, and AMBA – international MBA accreditation. The school operates 2 undergraduate programmes that offer 12 areas of specialization for students, including two areas of specialization in English language, 15 graduate programmes, including 13 programmes offered in English language and 3 programmes conducted at FELU's campuses abroad, and a PhD programme in English; 180 international agreements with partner institutions and over 500 foreign exchange students per year.


“Networking”

Course Overview

The training methodology will be based on the participatory learning and is focused on networking, various tools, structure/types, exchange of experiences and its application in practice.

The goal of the training is to provide tools and materials for developing networking skills. By creating opportunities whereby companies/people can research, talk to, and network with those working in same subject of interest, the more likely they will be able to make informed choices regarding the future. To take the necessary steps to arrange informational flow, explanation about the advantages and disadvantages to network, establishing communication pillars, creation strategy and structure, as well as system for monitoring & evaluation and after all effective and efficient practical utilization.

Aims and objectives

At the end of the training the participants will:

  • Understand the importance of communication, partnerships-networking, advocacy and lobbing for successful work and support;
  • Know the basics of communication, networking, disadvantages and advantages, types and structures of communication tools and networks;
  • Know how to manage relationships and how to capitalize them;
  • Be able to analyse the cooperation with other actors (stakeholders and decision-making actors) within the sector and cross-sector;
  • Be able to identify, analyse and implement activities for establishing communication pillars and building networks;
  • How and why to monitor and evaluate;
  • Be able to apply practical techniques and examples in effective and efficient manner.

 

Teaching and learning methods

Not more than 70 words

The methods that will be used are:

  • Power Point Presentations (theoretical and visual inputs);
  • Printed materials (examples, other);
  • Flip chart and cards
  • Interactive and participatory approach with the participants;
  • Practical/Group work;
  • Group discussions with the participants (panel discussions, debates, experience sharing).

 

 

Course evaluation

In-class active participation

40%

Group work

40%

Online participation

20%

 

Monitoring and evaluation of the course

Upon the completion of the training each student will be able to assess the following areas:

  1. Teaching method
  2. Tools and materials used in the training
  3. Assessment of anticipated and gained know-how
  4. Recommendations for improvement

About the lecturer

               

Your current position and title: Senior Project Officer – Trainer at Idea OK

Relevant experience with the topic: Technical support of SME’s, trainings and coaching, preparation business plans, financial/investment issues support (regional level), procurement and other procedures

List various industries that you have worked with: SME’s (without restriction), processing food industry (milk & meat processing and production)

Educational Background (last, highest): Bachelor degree in natural sciences

About the project

The goal of the project is to bridge the gap between the qualitative outputs of educational provisions and industry needs by offering innovative approach in learning and praxis and substantial data for informed policy making.

 

The specific objectives (SO) of the project are:

SO1: To develop and deliver innovative educational method based on education-in-action of soft skills in order to enhance the quality of education offered in VET schools;

SO2:  To increase the cooperation between educational institutions and industry for improvement of educational outputs and increasing the employability rate of tertiary VET learners, youth workers, and young entrepreneurs and professionals.

SO3: To enhance the VET system by improving utilization ICT tools for provision of combined learning and comprehensive data provision for policy and decision makers.

 

As part of the Erasmus + programme: Strategic Partnerships in VET the project target group is focused on the partners’ employees in order to increase their capacities.

The partners, as added value to the project, have opened the Short-term joint staff training events to vocational students.

 

Lead partner of the project is:

M6 Educational Center

Partners in the project are:

Idea OK, consulting and education;

Macedonian human resources association (MHRA);

Italian human resources association (AIDP); and

University of Ljubljana, Faculty of Economics

 

 

About the partner

Idea OK is specialized company providing services in education and training. Its specialized in providing in-depth analysis of company needs and provides training which is customized to clients’ needs and applicable in practice. Taking on clients’ fundamental challenges, we make lasting change to the organizations that are vital for people’s well-being and prosperity.

In its portfolio Idea OK has a wide range of experts which deliver cross-sectoral trainings. Our approach is governed by the need to establish a clear and engaging consulting process that offers structure and predictability as well as flexibility to meet unforeseen needs. Its main focus is developing of core and transferable skills. Our main learning target group are professionals and in-house trainees.

Idea OK has a portfolio of realized projects in various capacity building modules ranging from big companies/corporations to public institutions and local governments. It has been also engaged in various assessments and baseline studies for economic development (local and cross-border).

“Introduction to Marketing”

Course Overview

This course is designed to provide students with a basic understanding of the principles of Marketing.  Focus will be on the management of the marketing activities and how marketing relates to the overall organizational functioning, as well as how the individual elements of marketing are coordinated in a strategic manner. Important ethical, environmental and social issues in marketing will be discussed and new marketing trends will be presented.

Aims and objectives

The course will aim to provide opportunities for the practical implementation of the main concepts covered and the development of problem solving skills through the use of case studies and exercises.

The course will try to help students:

·         Understand and use basic marketing terminology and principles.

·         Explain marketing concepts and ideas in their own words

·         Learn the basics of marketing process and planning, including the ability to identify the basic elements of a marketing plan.

·         Appreciate and understand the role of the customer in marketing planning, target marketing, and positioning strategy

·         Comprehend the environment in which organizations market their products, including the competitive, socio/cultural, natural, political/legal, economic, and technological environments.

·         Describe the elements of the marketing mix, how these elements are integrated in the marketing strategy, and how these elements affect an organization's ability to compete in the marketplace.

·         Describe different promotional tactics

·         Develop an awareness of social, ethical, and international issues in marketing considering the global marketing environment and the impact on marketing strategy.

·         Understand the difference between marketing and digital marketing

 

Besides the content-related objectives, the students will be able to:

·         Gain insights into modern marketing/business practices.

·         Successfully gain experience in working with a group.

·         Learn and practice how to develop strong arguments.

·         Apply the knowledge to real-life marketing phenomena.

 

 

 

Teaching and learning methods

The course will be 45min long, held on English in a form of a workshop. Exercises (individual and group) and case studies will be used, so can students gain on hand knowledge, experience the team work, demonstrate their interpersonal and communication skills. Literature will be provided in advance. For each class a PPT will be prepared with a video guide that will encompass the materials in more details.

 

Course evaluation

In-class active participation

40%

Group work

40%

Online participation

20%

 

Monitoring and evaluation of the course

Upon the completion of the training each student will be able to assess the following areas:

  1. Teaching method
  2. Tools and materials used in the training
  3. Assessment of anticipated and gained know-how
  4. Recommendations for improvement

About the lecturer

               


Lecturer Image (150 X 200)

Ana Meskovska - Management consultant and trainer with 10 years of experience working in various sectors: IT sector, Public sector, Consulting, Production. With a M.Sc Management and Organizational Innovation from Queen Mary University of London.

Trained and experienced for preparation of export plans and for Export promotion and internationalization for improving the competitiveness of the Macedonian SME’s.

Relevant experience with the topic:

·         Trainer (Capacity building of the YES Companies for export of products and services, Training for Managerial skills for middle level managers in public administration, Workshop for improvement skills for Project Cycle Management for employees of the Agency for support of entrepreneurship in RM)

·         Trainer and consultant for implementation of quality management systems (iVote, Orion telecom, Alfa Digital, Xpro)

·         Consultant and trainer for Business process modeling (Business process modeling and upgrade of ISMS in AB Soft)


About the project

The goal of the project is to bridge the gap between the qualitative outputs of educational provisions and industry needs by offering innovative approach in learning and praxis and substantial data for informed policy making.

 

The specific objectives (SO) of the project are:

SO1: To develop and deliver innovative educational method based on education-in-action of soft skills in order to enhance the quality of education offered in VET schools;

SO2:  To increase the cooperation between educational institutions and industry for improvement of educational outputs and increasing the employability rate of tertiary VET learners, youth workers, and young entrepreneurs and professionals.

SO3: To enhance the VET system by improving utilization ICT tools for provision of combined learning and comprehensive data provision for policy and decision makers.

 

As part of the Erasmus + programme: Strategic Partnerships in VET the project target group is focused on the partners’ employees in order to increase their capacities.

The partners, as added value to the project, have opened the Short-term joint staff training events to vocational students.

 

Lead partner of the project is:

M6 Educational Center

Partners in the project are:

Idea OK, consulting and education;

Macedonian human resources association (MHRA);

Italian human resources association (AIDP); and

University of Ljubljana, Faculty of Economics

 

About the partner

Idea OK is specialized company providing services in education and training. Its specialized in providing in-depth analysis of company needs and provides training which is customized to clients’ needs and applicable in practice. Taking on clients’ fundamental challenges, we make lasting change to the organizations that are vital for people’s well-being and prosperity.

In its portfolio Idea OK has a wide range of experts which deliver cross-sectoral trainings. Our approach is governed by the need to establish a clear and engaging consulting process that offers structure and predictability as well as flexibility to meet unforeseen needs. Its main focus is developing of core and transferable skills. Our main learning target group are professionals and in-house trainees.

Idea OK has a portfolio of realized projects in various capacity building modules ranging from big companies/corporations to public institutions and local governments. It has been also engaged in various assessments and baseline studies for economic development (local and cross-border).

Team Building

 

 

Course Overview

This seminar offers strategies and facilitation techniques for building great teams and creating successful team dynamics. One will develop skills that enhance communication and trust, and align team members around shared goals so they can effectively plan, communicate, execute, and deliver.

Designed for both team leaders and team members, this team-building training teaches how to cultivate maximum team productivity by understanding how to navigate the stages of team development and address team challenges. It includes team leadership techniques for local and virtual teams.

 

Aims and objectives

Develop ability to be effective team member, as well as to lead and manage teams in ways that enhance project success.

By the completion of this module, participants will be able to describe:

• Characteristics of effective teams

• Four stages of team development

• Individual differences and roles within the team

 

Have practiced skills in:

• Supporting team development through its formative stages

 • Constructive communication

• Conflict resolution

 

And will have discussed:

• A vision of their ideal team

• Principles and behaviors to guide team performance

• A plan for monitoring progress toward achieving their vision

 

This program is for those interested in gaining or improving their ability to to be effective team members and for those who want to llead and manage teams in ways that enhance project success.

 

Main Topics:

Characteristics of Effective Teams

Building and Maintaining Teams

Collaborative Communication

Managing Conflict

Monitoring Team Development

 

 

Teaching and learning methods

Theoretical part for general terms and definitions for broadening participants knowledge

Participants driven discussions and exchange of ideas by encouraging active thinking

Group work, group based assignments

 

 

Course evaluation

In-class active participation

40%

Group work

40%

Online participation

20%

 

Monitoring and evaluation of the course

Upon the completion of the training each student will be able to assess the following areas:

  1. Teaching method
  2. Tools and materials used in the training
  3. Assessment of anticipated and gained know-how
  4. Recommendations for improvement

About the lecturer

               

Magdalena Slavejkova is HR Manager in Cementarnica USJE AD Skopje, TITAN Group. In addition to HR she leads the Company corporate social responsibility and Company external and internal communications.  She has great experience in people development with more than eight years as HR  business partner in an international company.  Magdalena also leads and conducts performance management processes, employee opinion surveys, and ensures organizational development through people development.  She is internal trainer in Performance development process,  SDI (Strengths deployment inventory) facilitator and health and safety expert. Besides all, these she actively works on development on human rights and diversity, stakeholders engagement and social sustainability.

Magdalena is Usje representative member in the Board of Trustees of M6 Educational Center, member of the Board of the Macedonian HR Association,  representative member in the Foreign Investors Council, member in sub-committees in American Chamber of Commerce and in UN Global Compact local network.

In 2014 Magdalena was awarded the first HR Manager of the Year in Macedonia by the Macedonian HR Association.

 

Magdalena holds an MBA degree and currently continues developing her expertise by Harvard Business Review Leadership Program.


About the project

The goal of the project is to bridge the gap between the qualitative outputs of educational provisions and industry needs by offering innovative approach in learning and praxis and substantial data for informed policy making.

 

The specific objectives (SO) of the project are:

SO1: To develop and deliver innovative educational method based on education-in-action of soft skills in order to enhance the quality of education offered in VET schools;

SO2:  To increase the cooperation between educational institutions and industry for improvement of educational outputs and increasing the employability rate of tertiary VET learners, youth workers, and young entrepreneurs and professionals.

SO3: To enhance the VET system by improving utilization ICT tools for provision of combined learning and comprehensive data provision for policy and decision makers.

 

As part of the Erasmus + programme: Strategic Partnerships in VET the project target group is focused on the partners’ employees in order to increase their capacities.

The partners, as added value to the project, have opened the Short-term joint staff training events to vocational students.

 

Lead partner of the project is:

M6 Educational Center

Partners in the project are:

Idea OK, consulting and education;

Macedonian human resources association (MHRA);

Italian human resources association (AIDP); and

University of Ljubljana, Faculty of Economics

 

About the partner

 

The M6 Educational Centre was founded with the aim of creating a leading institution for lifelong professional Business training. The M6 Educational Centre seeks to serve the local business community needs stemming from: 

•  The need for applied knowledge among incoming university graduates
•  The outdated level of knowledge among seasoned staff
• The opportunity to bring higher-quality Western business training to Macedonia and the immediate region

 

M6 EC, as a pioneer in the field of lifelong learning processes in Macedonia, has continuously provided business education and training for more than eight years, and has become a source of relevant and applicable knowledge to organizations in the region. The Centre has been active in the organization of educational events for managers and professionals from large, medium and small enterprises, and the benefits of these events extend from gaining new knowledge and job skills, to extensive networking for professionals from our region.

 

The objectives of M6 EC are: Creating a community of new leaders through access to unique, targeted, and exclusive training programs and established international lecturers for senior and upcoming managers; Developing and fostering entrepreneurial skills; Establishing a connection between the Centre's program and best practices in relevant Western companies;  Establishing a practical link between the program offering and the desired development of the participants and the organizations they represent. The Centre employs a life-long learning approach whereby current and applied perspectives to traditional business disciplines are added and built on through a continuously changing annual syllabus of seminars and workshops which are carefully designed and influenced by participating companies through an ongoing needs assessment, implementation and feedback methodology. As part of the Corporate Social Responsibility activities, M6 EC has extended its aim to encompass the civil society and social entrepreneurship needs by providing them with access to know-how regarding improvements of the non-profit operational management.

 

The M6 Educational Centre has established itself as leader in non-formal and highly customized educational curriculum which are based on continuous revision and assessments in order to provide best fit for the needs of the participants. Since its establishment, M6 EC has organized more than 70 highly advanced educational seminars and workshops modeled on the principles of education-in-action (applicable know-how). In addition, M6 has organized more than 100 multiplier and dissemination events related to the education-in-action and promotion of lifelong learning.

“Introduction to entrepreneurship

for small businesses”

Course Overview

The Course will elaborate the main concept of entrepreneurship, what it means, how it is defined, what its main characteristics are. It will also touch upon the thoughts of the main economic researchers who were dealing with the phenomenon of entrepreneurship. The course will be very practical and it will explain to the participants what is needed to start with a venture of their own. It will explain the main phases of the entrepreneurial process, like the idea generation, starting the enterprises, growing and becoming known locally and with the region or the country and finally reaching to internationalization. It will start with a very sensitive phase, and this is the idea generation. Further down, the course will explain the main structure of the business plan, how they are prepares, what sources of information are needed, how they are summarized, what kind of institutional or other support can be used, how is the plan summarised and how and where it is presented. A strong focus will be devoted to the availability of funds for the new enterprise formation and operation.

Aims and objectives

  • Understand the main concept of the entrepreneurship
  • Understand the role of the entrepreneur and entrepreneurship for the society
  • Understand the main stages of entrepreneurship
  • Understand how is the business plan prepared
  • Understand how to get the needed funding for a good business idea

 

Teaching and learning methods

The course will be taught with the assistance of power-point presentations for the specific topic. The classes will be interactive, especially because the teaching material is very pragmatic and applied. There will be group activities, examples, quizzes. The materials from the presentations will be available to participants as will be soma reading list and sources of materials for further reference.

 

 

Course evaluation

In-class active participation

40%

Group work

40%

Online participation

20%

 

Monitoring and evaluation of the course

Upon the completion of the training each student will be able to assess the following areas:

  1. Teaching method
  2. Tools and materials used in the training
  3. Assessment of anticipated and gained know-how
  4. Recommendations for improvement

 

About the lecturer

               


Current position and title: Verica Hadzi Vasileva-Markovska is one of the owners and managing partner of AAG – Analysis and Advisory Group, a consulting company form Skopje. She is also a senior lecturer at the Faculty of Economics in Ljubljana.

Relevant experience with the topic: Verica has been an active business consultant for 20 years and prior to that her job positions were closely involved in business related matters. She has also taught the topic in numerous occasions and for various audiences. 

List various industries that you have worked with: Verica Hadzi Vasileva-Markovska has more than 35 years experience in various consulting, advisory, training and public administration assignments. She is one of the founders and Managing Partner of AAG - Analysis and Advisory Group. AAG - Analysis and Advisory Group is a Macedonian consulting company involved in various advisory assignments both to the Government ministries and agencies and corporations. Prior to AAG, she was a Partner in Ernst & Young Southeast Europe on Transaction Advisory Services, in charge for Macedonia, Albania and Kosovo. Before that she was a director of the Privatization Agency of the Republic of Macedonia and Deputy Director since the establishment of the Privatization Agency. Verica was one of the founders and first President of the AmCham Macedonia. She was member of the Council of the Central Bank of RM in the period 2006-2013. Verica is one of the initiators, founders and member of the Board of the Institute of Directors of the Republic of Macedonia. She is currently President of the Supervisory Board of Makedonijaturist AD, owner of Holiday Inn and Best Western hotels in Skopje and member of the Supervisory Board of Ohridska Banka, Societe General in Skopje. She was a member of the Managing Board of Pivara – Skopje, the Coca Cola and Heineken company in Macedonia.

Educational Background: Verica holds a master degree in Marketing from Economic Faculty in Skopje and Graduate Certificate of Business Administration from the Swinburne University from Australia. Verica is a Certified Macedonian Auditor, a Licensed Valuator and Licensed Mediator in the Republic of Macedonia.

 

About the project

The goal of the project is to bridge the gap between the qualitative outputs of educational provisions and industry needs by offering innovative approach in learning and praxis and substantial data for informed policy making.

 

The specific objectives (SO) of the project are:

SO1: To develop and deliver innovative educational method based on education-in-action of soft skills in order to enhance the quality of education offered in VET schools;

SO2:  To increase the cooperation between educational institutions and industry for improvement of educational outputs and increasing the employability rate of tertiary VET learners, youth workers, and young entrepreneurs and professionals.

SO3: To enhance the VET system by improving utilization ICT tools for provision of combined learning and comprehensive data provision for policy and decision makers.

 

As part of the Erasmus + programme: Strategic Partnerships in VET the project target group is focused on the partners’ employees in order to increase their capacities.

The partners, as added value to the project, have opened the Short-term joint staff training events to vocational students.

 

Lead partner of the project is:

M6 Educational Center

Partners in the project are:

Idea OK, consulting and education;

Macedonian human resources association (MHRA);

Italian human resources association (AIDP); and

University of Ljubljana, Faculty of Economics


University of Ljubljana (UL) was established in 1919; today it has 50.000 undergraduate and postgraduate students, taking over 300 different undergraduate and postgraduate study programmes. It employs approximately 6,000 higher education teachers, researchers, assistants and administrative staff in 23 faculties and 3 arts academies. UL is listed amongst the top 500 universities in the world and has also close ties with Slovenian companies and foreign enterprises.

Faculty of Economics, University of Ljubljana (FELU) is a member of UL, has over 6000 students, and is triple accredited school: EQUIS – European accreditation, AACSB – U.S. accreditation, and AMBA – international MBA accreditation. The school operates 2 undergraduate programmes that offer 12 areas of specialization for students, including two areas of specialization in English language, 15 graduate programmes, including 13 programmes offered in English language and 3 programmes conducted at FELU's campuses abroad, and a PhD programme in English; 180 international agreements with partner institutions and over 500 foreign exchange students per year.


About the partner

“Creativity and Innovation”

Course Overview

Creativity and innovation are the key drives of organization’s ability to survive and thrive in today’s competitive environment.  This course proves students with an understanding of the main concepts of creativity and innovation. It will explore their importance to individuals and organizations. Students will learn about theoretical conceptualization and practical applications of fostering creativity and innovation in organizations as well as examine the potential negative aspects of creativity and innovation. The course offers students the opportunity to gain a comprehensive view of creativity and innovation, to learn how to solve problems, identify opportunities, and generate those elusive ideas that potentially generate benefits to organizations.  Students will be expected to play an active role in learning through class discussions.

 

Aims and objective

Upon completion of the course, students should be able to:

  • Differentiate between the creative person, process, product and environment.
  • Explain the key aspects of the innovative process.
  • Differentiate between creativity and innovation.
  • Validate why creativity and innovation are important for organization.
  • Specify ways an individual/organization can foster creativity and innovation.
  • Define the negative aspects of creativity and innovation.

 

Teaching and learning methods

This is an interactive course that requires each student's full involvement. The course will involve a blend of lecture, large‐and small‐group discussion, short case studies, audiovisual materials, individual and group exercises, and debates.

 

Course evaluation

In-class active participation

40%

Group work

40%

Online participation

20%

 

Monitoring and evaluation of the course

Upon the completion of the training each student will be able to assess the following areas:

  1. Teaching method
  2. Tools and materials used in the training
  3. Assessment of anticipated and gained know-how
  4. Recommendations for improvement


About the lecturer

               


Darija Aleksić, PhD is a Teaching Assistant at the Management and Organization Department at the Faculty of Ecomomics, University of Ljubljana. Her research interests include unethical behavior, workaholism, motivation and creativity. She is also a co-founder of Society for Business Ethics and Ethical leadership and a member of the expert council of the association. She actively participates in domestic (scientific and expert) and international conferences in the field of management.


About the project

The goal of the project is to bridge the gap between the qualitative outputs of educational provisions and industry needs by offering innovative approach in learning and praxis and substantial data for informed policy making.

 

The specific objectives (SO) of the project are:

SO1: To develop and deliver innovative educational method based on education-in-action of soft skills in order to enhance the quality of education offered in VET schools;

SO2:  To increase the cooperation between educational institutions and industry for improvement of educational outputs and increasing the employability rate of tertiary VET learners, youth workers, and young entrepreneurs and professionals.

SO3: To enhance the VET system by improving utilization ICT tools for provision of combined learning and comprehensive data provision for policy and decision makers.

 

As part of the Erasmus + programme: Strategic Partnerships in VET the project target group is focused on the partners’ employees in order to increase their capacities.

The partners, as added value to the project, have opened the Short-term joint staff training events to vocational students.

 

Lead partner of the project is:

M6 Educational Center

Partners in the project are:

Idea OK, consulting and education;

Macedonian human resources association (MHRA);

Italian human resources association (AIDP); and

University of Ljubljana, Faculty of Economics

 

 

About the partner

University of Ljubljana (UL) was established in 1919; today it has 50.000 undergraduate and postgraduate students, taking over 300 different undergraduate and postgraduate study programmes. It employs approximately 6,000 higher education teachers, researchers, assistants and administrative staff in 23 faculties and 3 arts academies. UL is listed amongst the top 500 universities in the world and has also close ties with Slovenian companies and foreign enterprises.

Faculty of Economics, University of Ljubljana (FELU) is a member of UL, has over 6000 students, and is triple accredited school: EQUIS – European accreditation, AACSB – U.S. accreditation, and AMBA – international MBA accreditation. The school operates 2 undergraduate programmes that offer 12 areas of specialization for students, including two areas of specialization in English language, 15 graduate programmes, including 13 programmes offered in English language and 3 programmes conducted at FELU's campuses abroad, and a PhD programme in English; 180 international agreements with partner institutions and over 500 foreign exchange students per year.


Work-life Integration

 

Course Overview

This course is situated at the intersection of work and family lives, a highly relevant topic that has received increased attention both in the popular press and academic literature. Today, many employees are overwhelmed by the amount of things they have to do and face societal expectations to be successful in all areas of life. The course covers fundamental spillover theories in the work-life literature, research-backed strategies to overcome stress associated with role responsibilities and organizational initiatives in this area. The main premise is that integrating rather than separating work and family lives contributes to success in both domains. The course explores the ways to reinvent careers and private self in order to thrive and be happy.

Aims and objectives

  • To acquaint students with established and emerging theories pertaining to the work-family interface as well as core concepts in this area.
  • To instigate dialogue with attendees about the contemporary challenges in this area in their industry.
  • To gain an increased understanding of the ways experiences in one life domain affect experiences and people in the other.
  • The gain an ability to critically evaluate organizational policies in the area of well-being
  • To highlight the scientifically-backed practices that help individuals cope with excessive demands.
  • To encourage attendees to share additional sample stories and reflect upon each other’s experiences.

 

 

Teaching and learning methods

This interactive course will use a blend of pedagogical methods including discussions, lectures, case studies, self-assessments, individual and team-based assignments, writing, videos, ad hoc presentations, etc.  

 

Course evaluation

In-class active participation

40%

Group work

40%

Online participation

20%

 

Monitoring and evaluation of the course

Upon the completion of the training each student will be able to assess the following areas:

  1. Teaching method
  2. Tools and materials used in the training
  3. Assessment of anticipated and gained know-how
  4. Recommendations for improvement

 

About the lecturer

               


Katja Mihelič is Assistant Professor of Management and Organization at the Faculty of Economics, University of Ljubljana. She is the Deputy Chair of the Department for Management and Organization, University of Ljubljana, which is a partner institution in the project Erasmus+: Developing New Leaders through applied Know-How. Her research interests include work-family intersections and ethical behavior. She investigates factors that contribute to individual success and explores how values influence individual's actions at work and in personal life. She teaches undergraduate and graduate courses related to human interaction and behavior in organizations.

 

She has authored and co-authored various papers in the area of work-family dynamics, published in SSCI-indexed journals.

In her work with organizations she is committed to exploring which individual characteristics are crucial for solving the work-family challenges and lead to work engagement and meaningful lives. She received her PhD in Business Administration at University of Ljubljana, Faculty of Economics.


About the project

The goal of the project is to bridge the gap between the qualitative outputs of educational provisions and industry needs by offering innovative approach in learning and praxis and substantial data for informed policy making.

 

The specific objectives (SO) of the project are:

SO1: To develop and deliver innovative educational method based on education-in-action of soft skills in order to enhance the quality of education offered in VET schools;

SO2:  To increase the cooperation between educational institutions and industry for improvement of educational outputs and increasing the employability rate of tertiary VET learners, youth workers, and young entrepreneurs and professionals.

SO3: To enhance the VET system by improving utilization ICT tools for provision of combined learning and comprehensive data provision for policy and decision makers.

 

As part of the Erasmus + programme: Strategic Partnerships in VET the project target group is focused on the partners’ employees in order to increase their capacities.

The partners, as added value to the project, have opened the Short-term joint staff training events to vocational students.

 

Lead partner of the project is:

M6 Educational Center

Partners in the project are:

Idea OK, consulting and education;

Macedonian human resources association (MHRA);

Italian human resources association (AIDP); and

University of Ljubljana, Faculty of Economics

 

About the partner

University of Ljubljana (UL) was established in 1919; today it has 50.000 undergraduate and postgraduate students, taking over 300 different undergraduate and postgraduate study programmes. It employs approximately 6,000 higher education teachers, researchers, assistants and administrative staff in 23 faculties and 3 arts academies. UL is listed amongst the top 500 universities in the world and has also close ties with Slovenian companies and foreign enterprises.

Faculty of Economics, University of Ljubljana (FELU) is a member of UL, has over 6000 students, and is triple accredited school: EQUIS – European accreditation, AACSB – U.S. accreditation, and AMBA – international MBA accreditation. The school operates 2 undergraduate programmes that offer 12 areas of specialization for students, including two areas of specialization in English language, 15 graduate programmes, including 13 programmes offered in English language and 3 programmes conducted at FELU's campuses abroad, and a PhD programme in English; 180 international agreements with partner institutions and over 500 foreign exchange students per year.


“Negotiation Skills”

Course Overview

Not more than 120 words

The course is dealing with bilateral, multilateral, business and other types of negotiations as a skill and process. Students will learn about characteristics of different kinds of negotiations, preparations, process of face to face negotiations, preparations, measuring the outcomes, using objective criteria, what are alternatives and how to wind up negotiation processes. Special attention will be given to negotiations strategies and tactics as well as practical suggestions how to resolve different negotiations problems.

Aims and objectives

To gain basic negotiations competencies in different kind of negotiations by studying negotiations theory and learning on practical examples. In particular the course provides better understanding for:

  • importance of negotiation skills,
  • the negotiations’ types,
  • the conflicts occurrence,
  • the different approaches towards conflicts’ resolution,
  • approaches for solving problems,
  • the processes for conflicts’ resolution and
  • best practices for negotiation.

 

-          Achieved knowledge for the theory of negotiation.

-          Improved skills for negotiation.

 

Teaching and learning methods

Not more than 70 words

Course is interactive applying lectures, simulations, cases, slides and video clips.

 

Course evaluation

In-class active participation

40%

Group work

40%

Online participation

20%

 

Monitoring and evaluation of the course

Upon the completion of the training each student will be able to assess the following areas:

  1. Teaching method
  2. Tools and materials used in the training
  3. Assessment of anticipated and gained know-how
  4. Recommendations for improvement


About the lecturer

               


Darko Petrovski is a long time HR Manager and professional, licensed labor disputes conciliator and arbitrator, expert and a freelance consultant in Human Resources Management, Management Consultant and Secretary General of the Macedonian HR Association-MHRA.

Darko served for almost 9 years as a Head of the Human Resources and Organization Department and a Consultant to the Management Board in one of the largest employers in Macedonia, the electricity supply and distribution company EVN Macedonia. In parallel to that, he served as an Executive Manager of the daughter company Energy Service LLC. Darko is a co-founder and partner in Dynamic Consulting LLC. and Cup Cert LLC., where aside of his duties he assumed participation in many projects as a management consultant in different fields such as management systems implementation and standardization, occupational health and safety, investments and organizational development. He served as well as a lead auditor and auditor for quality and environmental management systems.

Darko is one of the founders of the Macedonian Human Resources Association, where he contributed as a board member and a President of the Supervisory Board, and in May 2015 he assumed the role of being Secretary- General of the MHRA. Darko was also active in different organizations such as a VP and a board member in the Employers Organization of Macedonia, a member of the National Economic Social Council, a VP of the Local Economic Social Council of the city of Skopje, a member of the Committee for standardization in human resources with the Macedonian Institute for Standardization, a member of the Macedonian National Council for Competitiveness, a member and lately a President of the advisory boards at the University of Tourism and Management and a board member at the American College in Skopje.

Darko holds a Master of Science and an MBA degree from the Economic Faculty of Ljubljana, a Bachelor degree in Mechanical Engineering from the Mechanical Faculty in Skopje and is author of several scientific and research papers. Darko holds a State License for Labor Disputes Conciliation and Arbitration.


About the project

The goal of the project is to bridge the gap between the qualitative outputs of educational provisions and industry needs by offering innovative approach in learning and praxis and substantial data for informed policy making.

 

The specific objectives (SO) of the project are:

SO1: To develop and deliver innovative educational method based on education-in-action of soft skills in order to enhance the quality of education offered in VET schools;

SO2:  To increase the cooperation between educational institutions and industry for improvement of educational outputs and increasing the employability rate of tertiary VET learners, youth workers, and young entrepreneurs and professionals.

SO3: To enhance the VET system by improving utilization ICT tools for provision of combined learning and comprehensive data provision for policy and decision makers.

 

As part of the Erasmus + programme: Strategic Partnerships in VET the project target group is focused on the partners’ employees in order to increase their capacities.

The partners, as added value to the project, have opened the Short-term joint staff training events to vocational students.

 

Lead partner of the project is:

M6 Educational Center

Partners in the project are:

Idea OK, consulting and education;

Macedonian human resources association (MHRA);

Italian human resources association (AIDP); and

University of Ljubljana, Faculty of Economics


About the partner

The Macedonian Human Resource Association (MHRA) is a professional, non-governmental, non-political, and non for profit association of citizens, founded in 2009 by 55 individuals - professionals from the human resources management field, for the purpose of engaging in actions and activities related to workforce skills development, promotion of the people management concept, standardization of the informal education and promotion of the lifelong learning concept.

 

Mission: MHRA supports, promotes and develops the human resource management profession.

 

Vision: Development of the people and organizations.

 

On a medium term, the Association works towards strengthening its role in enhancing the knowledge and skills of the workforce in the country, as a key factor for economic growth and development. One of the Association’s strategic plans is to develop the so-called soft skills among young people, implementation of projects to improve the quality of the workforce in the public administration, small and medium-sized enterprises.

 

In its membership portfolio MHRA has active base of more than 120 members annually. The diverse membership encompasses more than 60 companies from the public and private sector. The MHRA model of association functions as an open platform that integrates individuals at all stages of career development (general managers, HR managers, consultants, training providers, job mediation professionals, employees, professors, representatives of the public sector including students and unemployed).

 

MHRA is internationally established and recognized as an official member of the European Association for People Management –EAPM since 2012 which also means it is a member of the bigger professional network the World Federation of People Management Associations (WFPMA). MHRA’s collaborative network, on national level, involves organizations like: Standardization Institute of the RM, IT Chamber of commerce, Business Confederation in Macedonia, the National coordinative body for corporate social responsibility and the Organization of Employers of Macedonia among others. Its international scope and impact, MHRA is building based on collaboration with sister organizations among which most frequently with the Italian, Bulgarian, German, Slovenian HR associations.


“Understanding the customer: essentials of consumer behavior as prerequisite for successful marketing ”

Course Overview

The success of marketing strategies are dependent on the responses of consumers. Therefore understanding the consumers, their needs, behavior and decision making is an all important part of marketing success. This course will provide the students with essential knowledge and skills to enable them to comprehend the consumer behavior and the influences and factors of consumer decision making. The course will offer a mixture of theoretical concepts and their application in real life situations to enable the students to apply their knowledge in building successful marketing strategies.

Aims and objectives

At the end of the course the students will:

  • Be proficient in using basic terminology and concepts connected to consumer behavior
  • Understand the consumer decision making process
  • Critically apply their knowledge in various consumer behavior situations

 

Teaching and learning methods

The class will be delivered through a mixture of methods. The students will be engaged in group discussions and case studies alongside frontal teaching. They will have independent and group assignments to help them engage with the material.

 

Course evaluation

In-class active participation

40%

Group work

40%

Online participation

20%

 

Monitoring and evaluation of the course

Upon the completion of the training each student will be able to assess the following areas:

  1. Teaching method
  2. Tools and materials used in the training
  3. Assessment of anticipated and gained know-how
  4. Recommendations for improvement

 

About the lecturer

               


Ana Tomovska Misoska is an Associate Professor at the School of Business Economics and Management. She has been engaged in teaching and researching consumer behavior for the past 7 years. Her research interests include adolescents and young consumers, consumers and new media, as well as links between consumers and marketing strategy. Her work has been published in relevant domestic and international journals. She has obtained PhD at Queens University Belfast and BA in Psychology at University Ss Cyril and Methodius Skopje. Ana is Executive Board member of the Macedonian Human Resources Association since 2015.


About the project

The goal of the project is to bridge the gap between the qualitative outputs of educational provisions and industry needs by offering innovative approach in learning and praxis and substantial data for informed policy making.

 

The specific objectives (SO) of the project are:

SO1: To develop and deliver innovative educational method based on education-in-action of soft skills in order to enhance the quality of education offered in VET schools;

SO2:  To increase the cooperation between educational institutions and industry for improvement of educational outputs and increasing the employability rate of tertiary VET learners, youth workers, and young entrepreneurs and professionals.

SO3: To enhance the VET system by improving utilization ICT tools for provision of combined learning and comprehensive data provision for policy and decision makers.

 

As part of the Erasmus + programme: Strategic Partnerships in VET the project target group is focused on the partners’ employees in order to increase their capacities.

The partners, as added value to the project, have opened the Short-term joint staff training events to vocational students.

 

Lead partner of the project is:

M6 Educational Center

Partners in the project are:

Idea OK, consulting and education;

Macedonian human resources association (MHRA);

Italian human resources association (AIDP); and

University of Ljubljana, Faculty of Economics


About the partner

The Macedonian Human Resource Association (MHRA) is a professional, non-governmental, non-political, and non for profit association of citizens, founded in 2009 by 55 individuals - professionals from the human resources management field, for the purpose of engaging in actions and activities related to workforce skills development, promotion of the people management concept, standardization of the informal education and promotion of the lifelong learning concept.

 

Mission: MHRA supports, promotes and develops the human resource management profession.

 

Vision: Development of the people and organizations.

 

On a medium term, the Association works towards strengthening its role in enhancing the knowledge and skills of the workforce in the country, as a key factor for economic growth and development. One of the Association’s strategic plans is to develop the so-called soft skills among young people, implementation of projects to improve the quality of the workforce in the public administration, small and medium-sized enterprises.

 

In its membership portfolio MHRA has active base of more than 120 members annually. The diverse membership encompasses more than 60 companies from the public and private sector. The MHRA model of association functions as an open platform that integrates individuals at all stages of career development (general managers, HR managers, consultants, training providers, job mediation professionals, employees, professors, representatives of the public sector including students and unemployed).

 

MHRA is internationally established and recognized as an official member of the European Association for People Management –EAPM since 2012 which also means it is a member of the bigger professional network the World Federation of People Management Associations (WFPMA). MHRA’s collaborative network, on national level, involves organizations like: Standardization Institute of the RM, IT Chamber of commerce, Business Confederation in Macedonia, the National coordinative body for corporate social responsibility and the Organization of Employers of Macedonia among others. Its international scope and impact, MHRA is building based on collaboration with sister organizations among which most frequently with the Italian, Bulgarian, German, Slovenian HR associations.